Privacy Statement
Effective date: 10/15/2025
Who we are: City Births (“we,” “our,” “us”) provides childbirth and parenting education in New York City and online. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, register for classes, or interact with us.
Information we collect
Information you provide
Contact details such as name, email, phone, mailing address
Registration details such as due date window, class selections, attendee names
Payment and billing information collected by our payment processor
Communications such as emails, messages, intake forms, and feedback
Optional information you choose to share such as accessibility needs or limited medical notes for rescheduling requests
Information collected automatically
Device and usage data such as IP address, browser, pages viewed, and timestamps
Cookies and similar technologies used for core site functionality, analytics, and preferences
Approximate location derived from your IP address
Information from third parties
Payment status from our payment processor
Analytics from our analytics provider
Referral information from partners if you arrive via tracked links
How we use your information
We use your information to
Provide and manage classes, registrations, and customer support
Process payments and send transactional communications such as confirmations and reminders
Improve our website, services, and curriculum through analytics and feedback
Send optional updates and promotions if you opt in, with the ability to unsubscribe at any time
Comply with legal, regulatory, and tax obligations and enforce our policies
Legal bases for processing (EEA, UK, and similar jurisdictions)
Where applicable, we process personal data on these bases
Contract, to provide the services you request
Legitimate interests, such as site functionality, security, and service improvement
Consent, for marketing communications and non-essential cookies
Legal obligation, for recordkeeping and compliance
Cookies and analytics
We use necessary cookies for core functionality and may use optional cookies for performance, preferences, and analytics. You can manage cookies through your browser settings and any consent banner on our site. Disabling some cookies may limit features.
If we use analytics tools, they may set cookies to help us understand site usage in aggregate. Analytics data is de-identified or aggregated whenever possible.
Payment processing
Payments are handled by our payment processor and not stored on our servers. The processor collects and processes your payment data in accordance with its own privacy policy. If you use an HSA or FSA card, that transaction is also processed by the same payment processor.
Email and messaging
We may send transactional emails related to your registration. With your consent, we may send newsletters or promotions. You can unsubscribe using the link in any marketing email or by contacting us.
Insurance receipts and sensitive information
We can provide a detailed receipt for you to submit to your insurance. City Births is not a medical provider and is generally not a HIPAA covered entity. Please avoid sharing protected health information. If you choose to share limited medical information for a rescheduling or refund exception, we will use it only to evaluate that request and then retain it consistent with this Policy.
How we share information
We share information only as needed to operate our services
Service providers such as website platform, payment processor, scheduling and email tools, and analytics vendors who act on our instructions
Legal and safety purposes such as responding to lawful requests, protecting rights, or investigating misuse
Business transfers such as a merger or acquisition where your information would transfer with the business assets
We do not sell your personal information.
Data retention
We retain information for as long as needed to provide services, comply with law, resolve disputes, and maintain business records. Retention periods vary by data type and legal requirements.
Your choices and rights
You can
Update your contact information by contacting us
Opt out of marketing emails at any time
Control cookies through browser settings and our consent banner
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing, or request data portability. To exercise rights, contact us at the email below. We may ask for information to verify your request.
California residents
If you are a California resident, you may have rights under the CCPA and CPRA, including to know, delete, correct, and opt out of certain sharing. We do not sell personal information. To make a request, use the contact information below.
EEA and UK residents
You may have rights under GDPR, including to lodge a complaint with your local supervisory authority.
Children’s privacy
Our services are for adults and expectant parents. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us and we will delete it.
Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International transfers
If you access our site from outside the United States, your information may be processed in the United States or other countries that may have different data protection laws. We take steps to protect your information in line with this Policy.
Third-party links
Our site may link to third-party websites. Their privacy practices are governed by their own policies. We are not responsible for their content or practices.
Changes to this Policy
We may update this Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be posted on this page.